πŸ“‘ Terms & Conditions – Novo Edevs

Billing Descriptor:
This is a one-time charge that will appear on your statement as NOVO EDEVS.

These Terms & Conditions govern your use of Novo Edevs’ services. By purchasing a package or engaging our services, you agree to the following:


1. Services Overview

Novo Edevs provides professional game development and creative production services including:

Mobile Game Development

iOS & Android games built using Unity and Unreal Engine, including casual, arcade, puzzle, and multiplayer mobile experiences.

PC & Console Game Development

High-quality 2D and 3D games developed for Steam, PlayStation, Xbox, and other PC/console platforms with optimized performance and engaging gameplay mechanics.

VR & AR Game Development

Immersive Virtual Reality (VR) experiences for Oculus, HTC Vive, and PlayStation VR, along with Augmented Reality (AR) interactive applications for entertainment and education.

Game Design & Prototyping

Comprehensive game design services including level design, character creation, storyboarding, gameplay mechanics planning, and playable prototype development.

Multiplayer & Online Games

Real-time multiplayer integration including server setup, matchmaking systems, online synchronization, and cross-platform compatibility.

Game Art & Animation

2D and 3D character modeling, environment design, visual effects (VFX), cinematic cutscenes, and professional animation production.

The final scope of work, deliverables, and timelines shall be defined in the selected package and formal project agreement.


2. Pricing

Mobile Game Development

Starter Pack – $499
Professional Pack – $999
Premium Package – $1,999

PC & Console Game Development

Starter Pack – $499
Professional Pack – $999
Premium Package – $1,999

VR & AR Game Development

Starter Pack – $499
Professional Pack – $999
Premium Package – $1,999

Game Design & Prototyping

Starter Pack – $499
Professional Pack – $999
Premium Package – $1,999

Multiplayer & Online Games

Starter Pack – $499
Professional Pack – $999
Premium Package – $1,999

Game Art & Animation

Starter Pack – $499
Professional Pack – $999
Premium Package – $1,999


3. What Happens After Checkout (Service Delivery Process)

To ensure transparency, the service process works as follows:

Step 1: Order Confirmation

After checkout, the client will receive:

  • A payment confirmation email

  • A project initiation email within 24–48 business hours

Step 2: Project Onboarding

Clients will receive:

  • A project questionnaire/intake form

  • A request for required assets, references, or documentation

  • A project timeline outline

Work begins once all required materials are submitted.

Step 3: Development Phase

  • Clients will receive progress updates via email or agreed communication channel.

  • Milestones will be shared depending on package scope.

  • Feedback will be requested at specific stages.

Step 4: Revisions

  • Each package includes a predefined number of revisions.

  • Revision scope will be outlined in the proposal.

  • Additional revisions may incur extra charges.

Step 5: Final Delivery

Final deliverables will be provided via:

  • Secure download link

  • Cloud transfer (e.g., Google Drive, Dropbox)

  • Git repository access (if applicable)

Delivery timelines depend on package and project complexity and will be confirmed during onboarding.


4. Customer Support

Novo Edevs provides support via:

  • Email Support (primary method)

  • Scheduled calls (if included in package)

  • Project management platform (if applicable)

Support availability:

  • Monday – Friday

  • Standard business hours (excluding holidays)

Response time:

  • Within 24–48 business hours

Post-delivery support (if included) will be defined in your package agreement.


5. Payments

  • Payment must be completed before project initiation unless otherwise agreed.

  • Delayed payments may result in project suspension.

  • All fees are non-refundable unless covered under our Refund Policy.

  • Chargebacks without prior dispute resolution may result in service termination.


6. Intellectual Property

Upon full payment:

  • Clients retain ownership rights to game assets, source code, and final deliverables.

  • Novo Edevs reserves the right to showcase completed work in its portfolio unless a written NDA or agreement states otherwise.


7. Client Responsibilities

To avoid delays, clients must:

  • Provide accurate and complete information

  • Submit required materials on time

  • Provide consolidated feedback within agreed timeframes

Failure to provide required input may extend delivery timelines.


8. Revisions Policy

  • Revisions are limited to the number specified in the package.

  • Revisions apply only to the agreed project scope.

  • Additional changes beyond scope may require a revised quote.


9. Limitation of Liability

Novo Edevs shall not be liable for:

  • Indirect or consequential damages

  • Lost profits

  • Business interruption

  • Platform policy rejections or third-party rejections

Liability is limited to the total amount paid for the service.


10. Termination

Either party may terminate the project with written notice.

  • Payment obligations remain in effect for completed milestones.

  • Work completed prior to termination remains billable.


11. Digital Nature of Services

Novo Edevs provides digital services only. No physical goods are shipped.

By completing checkout, you acknowledge that:

  • Services begin after purchase confirmation.

  • Delivery is digital and project-based.